Does "family ownership" really matter to the average worker? More specifically, does it matter in a machine shop environment? Yes, Employees of most family-owned brands are generally happier and more productive. They feel better about their jobs, and it shows in their work.
So, does that translate to customers, too? Yes again, family businesses are the most trusted, according to an Edelman Trust Barometer survey. And, according to Family Business Magazine, 60% of customers said they prefer to buy from family businesses.